FAQs — Today Matters Counselling

Question 1

What can I expect from our first session?

Accepted Answer

In our first session, the focus is on you. We'll discuss what brings you here, the goals you'd like to work toward, and any challenges you'd like support with. It's a relaxed and supportive space, designed to help you feel comfortable and confident as we begin this journey together.

Question 2

How do I know if counselling is right for me?

Accepted Answer

If you're feeling stuck, overwhelmed, unheard, or simply want more clarity in your life — counselling can help. You don't need to be in crisis to benefit. Many people come to counselling during life transitions, relationship challenges, or when they simply want a safe space to think things through. If you're unsure, the first 30 minutes is free — no obligation, no pressure.

Question 3

Is the first session really free?

Accepted Answer

Yes. Your first 30-minute session is completely free. It's a chance to see if Garrath is the right counsellor for you. If it feels right, we'll continue into a full session. If not, Garrath will gladly recommend another counsellor who might be a better fit. Either way, you'll walk away with more clarity.

Question 4

How can I schedule an appointment?

Accepted Answer

You can contact us directly via phone at 0493 022 382 or email at mail@todaymatters.com.au. We offer flexible scheduling options, including evenings, to accommodate busy lives. Same-day emergency sessions are also available when you need to talk today.

Question 5

What issues can counselling help with?

Accepted Answer

Counselling at Today Matters supports clients through a wide range of challenges — from anxiety, depression, and relationship difficulties to major life transitions and struggles with self-worth. Garrath specialises in working with those who feel isolated or misunderstood, creating a safe space to rediscover connection, clarity, and resilience.

Question 6

What is Garrath's approach to counselling?

Accepted Answer

Garrath's approach is grounded in conversation, connection, and clarity. He provides a safe and supportive space where you can feel genuinely heard and understood. Through open dialogue, you'll explore your experiences together, strengthen your resilience, and uncover the clarity you need to move forward with confidence. The focus is on real conversations — not clinical jargon.

Question 7

How long will I need to see a counsellor?

Accepted Answer

There's no set timeframe — it depends entirely on you, your goals, and the challenges you're working through. Some people find clarity in just a few sessions; others benefit from ongoing support over months. Garrath will work with you to find a pace and structure that fits your life and your needs.

Question 8

Do you offer couples counselling or relationship support?

Accepted Answer

Yes. Garrath offers a specialised two-day intensive workshop for couples who want to strengthen their relationship and resolve ongoing challenges. Delivered across two long sessions, this approach provides the safe, structured time needed to explore difficult issues without rushing. Each partner will have the space to be fully heard and understood, while working towards rediscovering common ground and creating a shared plan for the future.

Question 9

Do you offer online or remote sessions?

Accepted Answer

Yes. Both in-person and online sessions are available. Online counselling can be a convenient option if you're unable to meet in person or prefer the comfort of your own space. Sessions are conducted via video call and are just as effective as face-to-face.

Question 10

Is counselling confidential?

Accepted Answer

Yes — confidentiality is a fundamental part of the practice. All sessions are private and confidential, with information only shared if there is a risk to your safety or the safety of others. Garrath will discuss these limits of confidentiality with you in the first session so you know exactly where you stand.

Question 11

Do you offer same-day or emergency appointments?

Accepted Answer

Yes. Sometimes waiting isn't an option. If you need to talk today, same-day emergency sessions (1.5 hrs) are available to ease the intensity and work through what's happening right now. Sessions are flexible — we can go deeper or finish earlier depending on your comfort. Call 0493 022 382.

Question 12

What age groups do you work with?

Accepted Answer

Garrath works with adults, young adults, and teens. His experience includes over 13 years of mentoring people through the Raise Foundation and supporting men's mental health through programs like Mentoring Men and Men's Wellbeing.

Question 13

What NDIS programs does Today Matters offer?

Accepted Answer

Today Matters runs an 8-Week Life Skills & Community Participation Program for NDIS participants. It's a calm, structured group program supporting adults to build confidence, everyday life skills, and social capability. It's suitable for adults with psychosocial disability, autism, and mixed support needs, and is funded under NDIS Capacity Building supports.

Question 14

What is Nitro Garage?

Accepted Answer

Nitro Garage is Today Matters' flagship community mental health program — a real working garage where participants restore, rebuild, and repair vehicles alongside trained counsellors and peer supporters. It's designed for men and young people who find it hard to ask for help, offering mental health support through hands-on automotive projects. No experience needed, no referral required.

Question 15

Can NDIS funding cover counselling sessions?

Accepted Answer

NDIS funding can cover certain supports depending on your plan and goals. The 8-Week Life Skills program is funded under Capacity Building. For individual counselling, it depends on your plan type and registered providers in your area. We recommend speaking with your Support Coordinator or contacting us directly to discuss your specific situation.

Question 16

What is the Community Hub?

Accepted Answer

The Today Matters Community Hub is a creative co-working and community space in West End, Brisbane. It offers private studio space, open desk access, event hire, and an outdoor zone — designed for artists, creatives, community groups, and small businesses. It's also the home base for many of our community programs.

Your Questions, Answered

Getting Started

The Counselling

Practical Details

NDIS & Community Programs

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